Privacy Policy

Our Commitment to Your Privacy

At OmniLink Technology Pvt. Ltd., we treat your privacy as a core responsibility—not an afterthought. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit www.omnilink.net.in, engage with our services, or interact with us.

We handle your data with transparency and care, in full compliance with applicable Indian laws, including the Information Technology Act, 2000, the IT (Amendment) Act, 2008, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

Who We Are

OmniLink Technology Pvt. Ltd. is an enterprise IT solutions and system integration company in India with over 28 years of experience. We deliver services across enterprise networking, cloud and virtualization, managed IT support, NOC & SOC operations, cybersecurity, and data center solutions.

For this Privacy Policy, OmniLink Technology Pvt. Ltd. acts as the Data Fiduciary responsible for your personal data.

Registered Office: Plot No. 783, Saheed Nagar, Bhubaneswar, Odisha — 751007, India
Head Office: A100, A Block, Altf Spaces Pvt. Ltd., Noida, Uttar Pradesh — 201301
Email: info@omnilink.net.in

Information We Collect

We collect personal data through our website, direct communication, business interactions, and service delivery.

A. Information You Provide

• Contact details such as name, email, phone number, company name, and job title
• Business information including organization details and IT requirements
• Professional details submitted for job applications
• Messages and enquiries sent via forms or email

B. Information We Collect Automatically

• Device details such as browser type, operating system, and IP address
• Usage data including pages visited, time spent, and navigation patterns
• Cookie data such as session identifiers and preferences

C. Information from Third Parties

We may receive your data from:

• Professional platforms like LinkedIn
• Event partners and webinar organizers
• Client or partner referrals

How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide support
• Deliver and manage our services
• Send updates, newsletters, and relevant communications
• Improve website performance and user experience
• Analyze traffic and usage trends
• Evaluate job applications
• Comply with legal obligations
• Prevent fraud and maintain security
• Market our services to relevant business audiences

We do not sell, rent, or trade your personal data to third parties.

Sensitive Personal Data

We do not actively collect sensitive personal data such as health, financial, biometric, or religious information.

If we ever need to process such data (e.g., for employment verification), we will:

• Clearly explain the purpose
• Obtain your explicit consent
• Process the data lawfully and securely
• Delete it once the purpose is fulfilled

Cookies and Tracking Technologies

We use cookies to improve functionality, analyze performance, and personalize your experience.

Types of cookies we use:

• Essential cookies for core functionality
• Analytics cookies for usage insights
• Preference cookies for personalization
• Marketing cookies (only with your consent)

You can manage cookies through your browser settings. Disabling them may affect website functionality.

How We Share Your Information

We share your data only when necessary and under strict safeguards:

• With trusted service providers who process data on our behalf
• With legal authorities when required by law
• During business restructuring or mergers
• With your explicit consent

We never share your data for third-party marketing.

Data Retention

We retain personal data only as long as necessary:

• Enquiries: up to 2 years
• Client data: contract duration + 7 years
• Job applications: up to 6 months
• Analytics data: up to 26 months (anonymized)

We securely delete or anonymize data once it is no longer needed.

Data Security

We actively protect your data using strong security measures:

• SSL/TLS encryption for data transmission
• Role-based access controls
• Regular security audits and assessments
• Employee training on data protection
• ISO-aligned security practices

While we follow industry standards, no system is completely risk-free. If a breach occurs, we will notify you as required by law.

Your Rights

Under the DPDP Act, 2023, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Withdraw consent at any time
• Raise grievances
• Nominate a representative

To exercise your rights, contact: info@omnilink.net.in
We respond within 30 days.

Children’s Privacy

Our services target businesses, not minors. We do not knowingly collect data from individuals under 18. If we identify such data, we will delete it promptly.

Third-Party Links

Our website may include links to external sites. We do not control their content or privacy practices. Please review their policies before sharing your data.

International Data Transfers

We primarily store and process data in India. If we transfer data internationally, we ensure compliance with applicable laws and apply appropriate safeguards.

Grievance Officer

For privacy concerns, contact:

Grievance Officer
OmniLink Technology Pvt. Ltd.
📧 info@omnilink.net.in
📍 Bhubaneswar, Odisha — 751007

We acknowledge complaints within 5 business days and resolve them within 30 days.

Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes.

When we make significant updates, we will:

• Revise the “Last Updated” date
• Notify users where required

Continued use of our website indicates your acceptance of the updated policy.